Contact Us
Our support team is available to help you with any questions or issues.
Email
Hours
Mon - Fri, 8 AM - 6 PM CST
Our Services
Video Interpreting
Real-time HD video interpretation in 100+ languages
Phone Interpreting
On-demand phone interpretation available 24/7
In-Person Interpreting
Professional interpreters dispatched to your location
Document Translation
Certified translations for legal, medical, and business documents
Frequently Asked Questions
How do I book an interpreter?
Open the NowLanguage app, select the type of interpreting service you need (video, phone, or in-person), choose your language pair, and select an available time slot. You'll receive confirmation and reminders before your session.
What languages are supported?
NowLanguage supports over 100 languages including Spanish, Somali, Hmong, Arabic, French, Mandarin, Vietnamese, Korean, and many more. Contact us if you need a language not listed in the app.
How do I become an interpreter on the platform?
Download the NowLanguage app and register as an interpreter. You'll need to provide your language certifications, experience details, and complete our onboarding process. Once approved, you can start accepting assignments.
How do payments work for interpreters?
Interpreters are paid through Stripe Connect. After completing a session, payment is processed and deposited into your connected bank account. You can track your earnings and payment history in the app.
Can I cancel or reschedule a session?
Yes. You can cancel or reschedule sessions through the app. Please review our cancellation policy for details on timeframes and any applicable fees.
Is my information secure?
Yes. NowLanguage uses industry-standard encryption and security practices to protect your personal information. All interpreting sessions are confidential. Please see our Privacy Policy for full details.
For Interpreters
If you're an interpreter on our platform and need assistance, we're here to help with:
- Account setup & verification
- Payment & payout issues
- Session scheduling
- Profile & certifications
Please email support@nowlanguage.com for interpreter-specific support.
Get the App
Download NowLanguage on your device to book interpreters, manage appointments, and access language services on the go.